We welcome quiet wonders, thoughtful questions, and curious minds. If you wish to connect—whether to inquire about a piece, share a story, or simply say hello— our door is always slightly ajar, letting the light in.
We're happy to help!
Questions, concerns...? We want to help. Send us a message below
FAQs
Have a quick question? Check our FAQs for a quick answer
Offices:
United States | Scotland
Email us: carrie@thesublimeworld.com
Call us:
Phone: 847.212.3787 8:00AM - 5:00PM CST
Frequently asked questions
Have questions? We’re here to help
How long does it take to complete an order?
Custom orders take 3 to 5 days to process, depending on the item purchased. We do provide express processing with next-day delivery for an additional fee.
What is your return policy?
Due to the customization options available for each order, returns are not possible.
What should I do if there is a problem with my custom order?
If the product you receive is not what you ordered, or in the unlikely event it arrives damaged, please let us know within two business days. We will work with you to make sure you receive what you requested and are very happy with your order.
How long does free shipping usually take?
Custom orders take 5 - 8 days to ground ship within the continental United States, depending on the item(s) purchased and the individuual shipping location.
How often do you add new photography to the website?
The Sublime World updates its original fine art photography on a regular basis. as we find beautiful images we feel compelled to share. Make sure to check in with us regularly to discover something new! We also archive all of our phototography, making sure that everything "sublime" is readily accessible to our customers.
Choosing a selection results in a full page refresh.
